Product search based on what the customer needs.
An AI chatbot and semantic product search for CBC Slovakia, Canon's representative in Slovakia.
- Client
- CBC Slovakia
- Category
- AI integrations
- Scope of delivery
- AI chatbot · Product content · Semantic search
Every project starts with a need.
Customers choosing from a product catalogue may not know the exact name or category. The brief focused on answering questions, helping people find their way around the website and searching by the meaning of a request.
What we delivered.
- An AI chatbot to answer questions and help with website navigation.
- Semantic search across product content.
- Connecting customer questions to relevant product information.
What the solution enables today.
The delivered features let visitors search for products using a natural question, complementing the catalogue navigation. People can describe what they need without knowing the exact product name.
A similar need in your business?
Have a process
that needs to change?
Let’s start with how you work today. We’ll choose the technology around it.